Interactive Credit Card Wearable
Innovation Lab Hardware
Designed and built an interactive credit card at Capital One Labs, taking the product from research insights through development to large-scale manufacturing.
Overview
I was a Senior Design Lead at Capital One Labs, Capital One's R&D Future Tech Lab. I created an interactive credit card prototype at the intersection of design and data science, internet of things, privacy, identity and behavioral design.
My Role
As Senior Design Lead, the PM and I built a team of 9 engineers (hardware, software, data science, EEE). I was responsible for:
- UI, UX, industrial design, sensor requirements
- Developing strategies and managing expectations for engineers and company leadership
- Taking the product from research insights through development to large-scale manufacturing and mass production
- Sourcing parts, manufacturing techniques and manufacturers
Research
Led brainstorm and affinity mapping sessions at Capital One Labs to synthesize user research findings. These collaborative workshops helped the team identify patterns, prioritize insights, and inform product decisions.
Impact
After presenting to C-level leadership, our team got the green light to move the prototype into production.